Privacy Policy

Last Updated: November 7, 2024

At Papa Chinos Peri Peri, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information. By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information necessary to fulfill your orders, provide services, and improve our website. The types of information we collect include:

Personal Identification Information: Name, email address, phone number, and address for delivery purposes.

Order Details: Information related to your orders, including items purchased and payment details.

Website Usage Data: Information about your interactions with our website, such as IP address, browser type, and pages visited, to improve our site and services.

2. How We Use Your Information

We use the information we collect for the following purposes:

Order Fulfillment: To process, prepare, and deliver your orders, including payment processing and providing order updates.

Customer Service: To respond to your inquiries, manage complaints, and provide necessary assistance.

Personalization: To enhance your experience by tailoring our offerings and website content to your interests.

Marketing: With your consent, we may send promotional materials and updates regarding special offers and new menu items. You can opt out of marketing communications at any time.

3. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information. However, we may share information with trusted third parties to help us provide and improve our services:

Service Providers: Such as payment processors and delivery services, who require access to personal information to fulfill orders.

Legal Requirements: We may disclose information if required by law or in response to valid legal requests.

4. Data Security

We take appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We implement security safeguards on our website and ensure that our service providers follow stringent data protection practices.

5. Your Rights

You have the right to access, update, or delete your personal information. You may also request restrictions on processing or object to certain uses of your information. To exercise these rights, please contact us directly using the contact details provided below.

6. Retention of Information

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer needed, it will be securely deleted or anonymized.

7. Cookies and Tracking

Our website uses cookies to enhance your browsing experience and collect information on site usage. Cookies help us understand user behavior, improve our services, and personalize your experience. You can manage your cookie preferences in your browser settings.

8. Changes to the Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. We encourage you to review this policy from time to time for any updates.